Cookie and Data Usage Policy
Understanding how we use tracking technologies to enhance your learning experience on Knowgenera
What Are Cookies and Tracking Technologies?
Think of cookies as digital breadcrumbs that help websites remember you. When you visit Knowgenera, we place small text files on your device that store information about your preferences and activities. These aren't just cookies though – we also use web beacons, pixel tags, and similar tracking tools.
These technologies work together to create a smoother experience. For instance, when you return to our stock market fundamentals course, cookies remember where you left off. This means you don't have to start from scratch every time you visit.
Types of Tracking We Use
How Tracking Enhances Your Learning
Here's where tracking becomes genuinely useful for your education. When you're working through our options trading modules, analytics cookies help us identify which concepts cause the most confusion. We then create additional resources or restructure lessons to address those pain points.
Functional cookies remember your learning pace and style. If you prefer detailed explanations over quick summaries, or if you typically watch videos at 1.5x speed, these preferences carry over between sessions. It's like having a learning assistant that knows exactly how you study best.
Marketing cookies might seem intrusive, but they actually help match you with relevant content. If you've been focusing on dividend investing, you'll see more advanced dividend strategies rather than day trading techniques that don't align with your interests.
Managing Your Cookie Preferences
Browser Settings
Access your browser's privacy settings to control cookie behavior. You can block all cookies, allow only essential ones, or receive notifications before cookies are placed.
Clear Existing Cookies
Remove cookies already stored on your device through your browser's history or privacy settings. This resets your tracking profile but may require you to re-enter preferences.
Private Browsing Mode
Use incognito or private browsing to prevent new cookies from being stored permanently. However, essential cookies needed for site functionality will still operate during your session.
Account Preferences
Log into your Knowgenera account to adjust data collection preferences specifically for our platform. These settings override general browser configurations for our site.
Data Retention and Your Control
We keep different types of data for varying periods. Session cookies disappear when you close your browser, while persistent cookies might last up to two years. Analytics data is anonymized after six months, and marketing profiles are refreshed annually.
You can request deletion of your data at any time by contacting our support team. We'll remove your information within 30 days, though essential security logs may be retained longer as required by Canadian privacy regulations.
Third-Party Tracking
Some cookies come from third-party services we use to enhance your experience. Video hosting platforms, analytics providers, and payment processors may place their own tracking technologies when you interact with their embedded content or services.
We carefully vet these partners to ensure they meet privacy standards, but their tracking is governed by their own privacy policies. You can manage third-party cookies through your browser settings or by visiting opt-out pages provided by advertising networks.
Updates and Changes
Cookie technology evolves constantly, and so do privacy regulations. We review and update this policy regularly to reflect new tracking methods, changed legal requirements, and improvements to our educational platform.
When we make significant changes, we'll notify you through email or prominent notices on our website. Minor updates may be posted without individual notification, so we recommend checking this page occasionally if privacy practices are important to your decision to use our services.
Questions About Our Cookie Policy?
We're happy to explain our data practices in more detail or help you configure your privacy settings. Our support team understands both the technical and educational aspects of how we use tracking technologies.
Reach out to us at support@knowgenera.com or call +1 (780) 832-4349 during business hours.
